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Frequently Asked Questions

How do I book ice time?
Go to the Schedule page, pick an open slot, choose or add a player, sign the waiver, and pay online.
Do I need to sign a waiver every time?
No — each player signs a waiver once. You'll be prompted only if a player on the booking doesn't have one on file yet.
What's the cancellation/refund policy?
See our Refund Policy page for full details on cancelling or rescheduling a session.
How will I be reminded about upcoming sessions?
You can opt in to email and/or SMS reminders from your account's notification settings.